NurseBuddy’s Carer well-being survey helps improve carer retention

NurseBuddy’s Carer wellbeing survey is the first step to improving carer well-being and retention in your home care company. It all starts with understanding your carers’ feelings

Carer well-being and retention - a problem more common than you may think

Carer well-being and much-related carer retention are ongoing and frequent problems in the domiciliary care industry. Carer retention can be challenging as a result of many things, the nature of the carers’ physically and mentally demanding job being an example. But what can care companies do to retain carers and address carer well-being? An active and consistent approach to carer retention is key, yet it may be difficult to stay on top of the management of all other activities.

Just like any other employee, carers’ well-being is affected by many things – but in addition to what other employees face, carers’ well-being has its own specifics given by the nature and difficulty of their job.

So, what are some of the factors that affect carer well-being?

  1. Health
  2. Safety
  3. Communality (community, leadership, networks)
  4. Worker valuation (values, rewards, feedback, respect, trust)
  5. Know-how (skills, education etc.)
  6. Communication with colleagues and managers (openness, honesty…)

You can read more about other things that affect carer well-being in our blog section here, including how to approach them and what small but concrete and impactful steps you can take to make your carers happier.


Your carers are your most valuable asset and keeping them happy should always be a priority – with that being said, we know that managers are doing their best and they are hugely appreciative of their care workers already. Improving carer retention starts with understanding how carers feel, and what the factors affecting these feelings are – that way managers understand what areas they can support their carers in. With modern care software being something that every carer, manager and member of staff has access to and being the centre of information and insight sharing, it comes naturally that it should also play a role in carer well-being. After all, it is the most straightforward and easily accessible, shareable option. 

How is Nursebuddy helping to improve carer well-being and happiness?

So, how is Nursebuddy involved in carer happiness and retention, you may ask? It comes to us as a no-brainer – great care software should be able to support domiciliary care companies in many different areas, including carer happiness and retention. In what ways can Nursebuddy help?

  • Using care software to store data and share information increases the speed and ease of information flow – everything is available to those who need it

  • Using care software improves carer well-being by reducing uncertainty and stress – providing a lot of information about the client visits

  • Using care software improves carer well-being by making their administrative work process seamless 

  • And last but not least – care software can provide easy ways of helping managers keep track of and understand carers’ well-being. How?

Improving carer retention - it all starts with understanding your carers' feelings

Even though it may not seem like the most intuitive decision – tracking and measuring your carers’ feelings is the first step that leads to happier carers. Once you collect data on your carers’ well-being, making decisions on what areas to invest your time, money or other resources in to make your carers feel better and more satisfied becomes much easier. So, how does it work?

For carers

Nursebuddy encourages carers to share their feelings on a regular basis with a simple survey. Data is kept anonymous. Carers have the opportunity of seeing the development of their own well-being based on their past answers.

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For managers

Managers get data about their carers’ well-being delivered to them seamlessly and directly. They have the opportunity to see the carer’s well-being data for individual carers (but anonymously), but also for their company as a whole. 

Managers can understand the development of carers’ feelings on different timescales – for example, how does a carer’s well-being change during the course of one day? This helps managers understand what activities during the day have a significant impact on a carer’s feelings – is it a specific visit? 

Managers also have a chance to see the development over time – was there perhaps a moment where the overall carer well-being dropped or improved greatly? What was the action that caused this? 

carer well-being survey

Would you like to find out more about how can Nursebuddy help you improve your carers’ well-being and retention? Book a demo below!

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For care professionals

Take back control of your day and your desk with a fleet of on-board programs tailored to your needs. You’ll love how easy it is to use. 
  • All the care management tools you need in one place
  • Rostering, care plans, timesheets, eMAR, reports…
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For home care managers

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