NurseBuddy’s Carer wellbeing survey is the first step to improving carer well-being and retention in your home care company. It all starts with understanding your carers’ feelings
Carer well-being and retention - a problem more common than you may think
Carer well-being and much-related carer retention are ongoing and frequent problems in the domiciliary care industry. Carer retention can be challenging as a result of many things, the nature of the carers’ physically and mentally demanding job being an example. But what can care companies do to retain carers and address carer well-being? An active and consistent approach to carer retention is key, yet it may be difficult to stay on top of the management of all other activities.
Just like any other employee, carers’ well-being is affected by many things – but in addition to what other employees face, carers’ well-being has its own specifics given by the nature and difficulty of their job.
So, what are some of the factors that affect carer well-being?
You can read more about other things that affect carer well-being in our blog section here, including how to approach them and what small but concrete and impactful steps you can take to make your carers happier.
Your carers are your most valuable asset and keeping them happy should always be a priority – with that being said, we know that managers are doing their best and they are hugely appreciative of their care workers already. Improving carer retention starts with understanding how carers feel, and what the factors affecting these feelings are – that way managers understand what areas they can support their carers in. With modern care software being something that every carer, manager and member of staff has access to and being the centre of information and insight sharing, it comes naturally that it should also play a role in carer well-being. After all, it is the most straightforward and easily accessible, shareable option.
So, how is Nursebuddy involved in carer happiness and retention, you may ask? It comes to us as a no-brainer – great care software should be able to support domiciliary care companies in many different areas, including carer happiness and retention. In what ways can Nursebuddy help?
Even though it may not seem like the most intuitive decision – tracking and measuring your carers’ feelings is the first step that leads to happier carers. Once you collect data on your carers’ well-being, making decisions on what areas to invest your time, money or other resources in to make your carers feel better and more satisfied becomes much easier. So, how does it work?
Nursebuddy encourages carers to share their feelings on a regular basis with a simple survey. Data is kept anonymous. Carers have the opportunity of seeing the development of their own well-being based on their past answers.
Managers get data about their carers’ well-being delivered to them seamlessly and directly. They have the opportunity to see the carer’s well-being data for individual carers (but anonymously), but also for their company as a whole.
Managers can understand the development of carers’ feelings on different timescales – for example, how does a carer’s well-being change during the course of one day? This helps managers understand what activities during the day have a significant impact on a carer’s feelings – is it a specific visit?
Managers also have a chance to see the development over time – was there perhaps a moment where the overall carer well-being dropped or improved greatly? What was the action that caused this?
Would you like to find out more about how can Nursebuddy help you improve your carers’ well-being and retention? Book a demo below!
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