Nursebuddy’s in-app Carer Wellbeing Survey has had an upgrade, with the addition of new pre-defined reasons for why caring professionals have a good or bad day at work.
Homecare workers can now record a reason why they felt their day went well or not so well within their carer app, selecting from some common themes that typically affect a care worker’s wellbeing at work. They can also add an additional comment if they choose to.
The results are sent anonymously for team leaders to review within the Nursebuddy manager view. To further protect care workers’ anonymity, comments only become visible to managers once at least 3 have been submitted each week.
Nursebuddy’s well-established Carer Wellbeing Survey gives care managers insights into the morale, job satisfaction and wellbeing of their domiciliary care teams.
The new feedback feature complements our existing smiley survey, where care workers can rate how their day felt by choosing one of four faces from very happy to very unhappy. They could previously also leave free text comment.
The benefit of adding the pre-defined reasons is that care managers can do more statistical analysis on the factors affecting their care team’s happiness or unhappiness, complementing the learnings from what care workers choose to share in their commentary.
Care managers can monitor the trend in how their care workers are feeling, by viewing the proportion of each smiley face chosen by their care team, as well the percentage for each reason, over time.
The update to our Carer Wellbeing Survey is all part of our mission to improve carer retention. And it starts with understanding how care workers are feeling.
See it in action by booking a demo!
For more advice and examples of supporting the wellbeing of a homecare team, download our Carer Wellbeing Report 2025.
