For families

Family Portal

Bring the whole homecare kylä together around each client using Nursebuddy’s Family Portal - from loved ones to health professionals and informal carers.

Two woman hugging, plus the Nursebuddy family portal displayed on a laptop

Connecting the kylä

Involve the people that matter.

Nursebuddy’s Family Portal grants relevant third parties access to details about a client’s care, securely. Family members and loved ones, as well as health professionals such as case workers or GPs, and informal carers, can receive the latest updates about care, at any time, from anywhere in the world. Family Portal members can access:

  • Care package details - such as a care plan summary, services provided, client profile and contact details medications, and relevant family and healthcare contacts

  • Diary feed - showing details of past visits, what was done and any notes left by carers. The feed is colour-coded to show which visits were successfully delivered, cancelled or missed, or are currently underway.

  • Calendar - displays upcoming planned visits, including the type of care delivered during that visit (such as medications and tasks) and which carer is assigned

  • Messaging - care companies can choose to enable messaging which allows families to leave notes on the client feed for the care manager to review

A client's diary feed in the Nursebuddy carer app

Homecare management software

All Nursebuddy features

A forward-looking care management platform for tomorrow's homecare companies.

Care Planning icon

Care Planning

Capture all the little details that make homecare compassionate, relevant and personalised.

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Let Nursebuddy do the hard work when things change - as care always does

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Carer App

Keep your domiciliary care teams person-centred, whilst keeping an eye on service delivery

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Quality & Compliance

Instil high quality, compliant homecare into your systems and processes from the start.

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Team Management

Build a high performing domiciliary care team with the skills and experience your clients need.

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Stay profitable while paying and charging fairly for the homecare services you deliver.

Book a demo

Take a closer look at Nursebuddy

Book an online demo of Nursebuddy with our friendly, knowledgeable team. 

No hard selling. Just a genuine chat to find out how Nursebuddy could best help your homecare company.

Book a demo of Nursebuddy's homecare software


Your questions, answered.

Some of the things we get asked most often.

How do family members log-in?

Family members need to contact their care provider for access to the Nursebuddy Family Portal.

Once they have their logiin details, you can log in at


In their words

Discover why our customers love Nursebuddy.

Check on mum & dad

"The Family Portal has become one of our biggest selling points. Clients’ families love knowing they can be anywhere in the word and still check in with Mum & Dad."

Scott Tipping
SNT Care Manager, Spring Cottages

Access information

"It is beneficial that both carers and contacts can have bespoke access to information regarding the client."

Reach Healthcare
A happy elderly couple plus Spring Cottages logo
A smiling elderly lady in a red jumper, plus Reach Healthcare Solutions logo