Care compliance software
Quality & Compliance
Using Nursebuddy means quality and compliance in care is baked-in to your homecare agency processes from the get-go.
Carer suitability
Meet client needs.
Nursebuddy has in-built safeguards to ensure that visits are attended by only the most appropriate carers.
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Compliances - relevant and required documentation, such as DBS checks and skill certifications, are logged against carer records and factored in when scheduling
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Evidence - documents can be uploaded as evidence of each compliance, with an expiry date attached
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Reminders - care managers are prompted by an alert within the Notifications Centre when compliances are about to expire
Intuitive carer app
Person-centred care delivery.
People are individuals, so homecare must reflect that. Nursebuddy helps care workers to know what their clients need most.
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Pinned notes - care managers can pin notes within the Nursebuddy app to flag what’s most important for a individual client. Carers can also add their own pinned notes for the next carer to see, or to alert care managers of a change in the client’s situation.
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Digital care plans - goals-focused and tailored to each client, care plans are displayed to carers in order of highest need, within our mobile app
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Task completion - once a task is completed, it fades from view in the carer’s mobile app, so it’s easy to see what’s left to do during a visit
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In-app notifications - carers are prompted to go back if they’ve missed something when they try to check-out of a visit
Visit validation
Monitor care.
Nursebuddy monitors whether a carer arrives on time or not, and whether they did what they were supposed to during a visit.
SecureVisit - our most accurate visit validation yet, SecureVisit uses a combination of GPS and QR code, to guarantee an accurate record of when and where a carer checks-in
Real-time alerts - if there’s a problem at a visit, such as a late check-in, early check-out or the wrong GPS location, care coordinators are notified in real-time via the Notifications Centre
Location map - care coordinators can see a live map of where carers are while they’re out on call
eMAR
Safe medication management.
Managing medications in a compliant way is handled by Nursebuddy’s in-built eMAR system.
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Medication recording - carers are prompted within the Nursebuddy mobile app to record when medication is given, at what time, and to share any supporting notes
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Safety prompts - if a carer misses a medication, an in-app notification prompts them to go back and complete it, before they can check-out
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Medication alerts - at the end of each day, the Notification Centre displays any medications missed, medications reported as not given and medications reported multiple times
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Automated eMAR charts - when a carer records a medication in their mobile app, it automatically fills in that client's MAR sheet
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Easy-to-read - colour-coded eMAR charts visually show whether medication was given correctly or not, with numerical reason codes if not given, with full details displayed underneath
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Printable - Nursebuddy has the option to print MAR sheets if needed
Incidents and risk
Keep clients safe.
To ensure safeguarding within a care team, Nursebuddy supports risk assessments for clients and incident reports for both clients and carers.
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Templates - starting from a template takes some of the repetition out of creating risk assessments for clients and standardises your approach to risk
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Risk categories - both risk assessments and incident reports can be grouped into logical categories, to assist you in managing risk in a systematic way
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Evidence - documentation such as photographs or emails can be attached to incident reports, to ensure you have collated the information you require
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Version control - once a risk assessment or incident report is created it is locked, to prevent unauthorised editing
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Notifications - the Notifications Centre will prompt you when it’s time to review a risk assessment or if a new incident report has been created
Notifications
Know what matters.
The Notifications Centre in Nursebuddy is the place to go for anything that needs attention. It brings together the critical details that care managers need to keep an eye on, available to check at any time, with a visual prompt within Nursebuddy whenever there is something new to review.
Notifications include:
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Expiring carer compliances - like DBS checks, mandatory training or work permits
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Pending reviews - for care plans and risk assessments
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Incident reports - all newly-created reports are flagged in the Notifications Centre
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Visit problems - such as late visits or missing location data
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eMAR issues - like missed medications
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Messages - sent in via the Family Portal
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Pinned notes - created by carers during visits
Change logs and version control
Prevent unauthorised changes.
Critical areas of Nursebuddy have change logs and version controls, to protect against mistakes or unauthorised edits.
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Care plans - once a care plan is created, it gets locked until it is due for a review and can’t just be amended. Newly-published care plans appear in the carer app, with a notification bubble prompting the carer to read it.
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Risk assessments - version controls prevent unauthorised changes. Risk assessments are edited in draft and then published, so carers only see the most recent version in their app.
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Visits - a change log is visible to care managers on individual visits, showing all changes made within the last 30 days
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Medications - to avoid accidental changes, it is not possible to edit dosages. Instead, a new medication instance must be created.
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Incident reports - as a safeguarding measure, incidents can’t be edited once saved. Comments and action logs can be attached to the report to show outcomes.
Reports and dashboards
Find new insights.
Nursebuddy includes a range of pre-built reports on care delivery, which can be used to evidence compliance with regulators or commissioners (including CQC compliance). Reports include:
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Planned versus delivered hours, plus billable time
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Detailed visit views - planned versus actual duration, billable rates and cancellations
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Client absences - such as hospitalisations or family visits
Key metrics are also visualised into charts to easily keep track of domiciliary care compliance over time. Charts can be filtered by time period, team or service and drilled into for further detail.
All reports and charts can be printed or exported to .csv format for further analysis.
Care Planning
Capture all the little details that make homecare compassionate, relevant and personalised.
Scheduling
Let Nursebuddy do the hard work when things change - as care always does
Carer App
Keep your domiciliary care teams person-centred, whilst keeping an eye on service delivery
Team Management
Build a high performing domiciliary care team with the skills and experience your clients need.
Finance
Stay profitable while paying and charging fairly for the homecare services you deliver.
Family Portal
Bring the whole homecare kylä together around each of your clients.
Book a demo
Take a closer look at Nursebuddy
Book an online demo of Nursebuddy with our friendly, knowledgeable team.
No hard selling. Just a genuine chat to find out how Nursebuddy could best help your homecare company.
Smooth inspections
"Our inspector was very impressed by Nursebuddy and in particular eMAR, body maps and fluid charts. She loved that we could collaborate directly with developers too."
Quick preparations
"A recent CQC inspection was completed in a couple of hours through accessing the data online - previously it would have taken them 2-3 days to go through all the paperwork."
Easy compliance
"Once we migrated to the integrated system that Nursebuddy provides our capacity to, and the speed to which we could, review and verify the quality of our care was greatly increased."
