How Nursebuddy helps new homecare providers

So you’ve set-up a new homecare business and now you’re thinking about putting some care management software in place. Great idea! 😉 In our experience, it’s really helpful to get the systems you need for your new domiciliary care agency right at the beginning - as it’ll speed things up later on as you start to grow! 🚀

Here are 12 reasons why Nursebuddy would be a great partner for you as your homecare software.

1. Years of experience 🎓

We’ve lost count now, but in the ten years that Nursebuddy has been serving homecare providers in the UK and Ireland, we’ve helped hundreds of brand new care businesses get up and running. Many of them have grown into real success stories, like:

• Cynefin Care - who started with us a newbie care business in 2022, growing from 500 to over 15,000 care hours delivered each month!

• Choice Independent Living - who have grown into leaders in domiciliary and palliative care, thanks to a mighty combination of dedicated and supported staff, strong leadership and innovative technology.

On the Nursebuddy team we have several former care workers, nurses and care managers, as well as people who have worked alongside care providers like you for years. So you know you’re in safe hands.

2. Affordability 💸

Nursebuddy has a tailor-made, low-price package especially for start-up homecare businesses, called Nursebuddy Essentials. It’s ideal if you have just a handful of care workers and are delivering up to 300 hours of care a month. Nursebuddy Essentials is typically cheaper than other care management software out there, but more importantly, we don’t leave anything you need out! You get all of the core features of Nursebuddy, plus training and support, for the frankly flippin’ amazing starting price of £69 a month.

3. Time-saving automation ⏳

We’ll get your new homecare business up and running fast. Nursebuddy’s AI-powered scheduling algorithm saves managers time figuring out rota and schedules. While documentation like care plans and risk assessments are templated for speed, but can be uniquely tailored to the client, so carers can deliver truly person-centred care. You’ll have an operational homecare business in no time at all.

4. Guided set-up 🤝

When you start out with Nursebuddy we won’t leave you to go it alone. We’ll guide you through the process of setting-up your software as you need it with a video call training session. You’ll also have access to an online training course and can ask unlimited questions to our AI-assistant, Buddy. There isn’t much that Buddy doesn’t know, but you can reach out to a human if you’re really stuck.

5. Compliance with care standards and data security ✅

Using Nursebuddy means care quality and compliance is baked-in to your homecare agency processes from the get-go. Safeguards ensure that visits are attended by only the most appropriate care workers, as required documentation, such as DBS checks and skill certifications, are logged against carer records and factored in when scheduling. Elsewhere, secure log-ins and user access controls keep your data safe and only seen by the people it’s intended for.

6. Improved transparency for clients and families 💞

Your clients and their loved ones can log-in to Nursebuddy’s Family Portal to receive the latest updates about care, at any time, from anywhere in the world. This allows them to feel closer to their loved ones and get important information from health and care professionals about their care plan and quality of life.

7. Alerting about critical information ⚠️

Nursebuddy’s Notifications Centre is a central place to keep updated on important happenings in your homecare business. It’s here that you’ll be alerted when something needs your attention, such as a late visit, compliances that are about to expire, incidents, reviews and missed medications. You can rely on us to stay on top of things.

8. CQC-ready policies 📄

If you’re based in England, you can bolt on Nursebuddy Policies - powered by Bettal. It has all of the right policies and procedures you need to register your homecare business and set you up for success, written by care industry quality management experts. You can also get 1:2:1 advice on registering your new homecare agency with the Care Quality Commission (CQC).

9. Easy scalability as your business grows 👯

You can easily add new team members to Nursebuddy’s platform and train them to use the app with its simple user interface. Plus our automation tools make adding new clients and setting-up new care packages quick and easy. As your business grows, you can also start splitting your staff or services into teams to make reporting and planning more streamlined.

10. Flexibility 🙏

We understand that the first few months of a care business can be rocky. So we have the option to sign-up for a pay as you go contract which you can cancel anytime with just a month’s notice. Obviously we hope you don’t have to as we’re here to help you succeed!

11. Business growth series 🪴

Talking of helping you succeed, all of our start-up care businesses are enrolled into a learning series that provides monthly advice on a growth topic, such as how to achieve profitability and sales and marketing tips. As well as that, 5 times a year we host a live webinar for your care workers with a resident expert, focussed on supporting their wellbeing and professional development.

12. Start as you mean to go on 🚀

It’s totally understandable that you might want to start with the simplest option when you first launch your domiciliary care business. You’re probably thinking that it’s not only cheaper but simpler to use pen and paper in the beginning. However, many of our customers came to us because using pen and paper were slowing them. Once you grow, it becomes more cumbersome to move data across into a digital format (though of course, we have services to help you with that at no extra cost!). And although it may seem easy at the start, once you grow, keeping track of paper copies of care plans, risk assessments, medications and visit notes can take a lot of filing space! So start as you mean to go on! 😄

Start with us today!

Sandra Kiiskinen is a Finn living in Dublin who loves to explore countries, cultures and cuisines. She's our specialist for start-up homecare businesses. A safe pair of hands who genuinely understands what new homecare business owners are feeling, her knowledge and supportive nature are guides for making the right decision for you.