Carer Wellbeing Report 2025: What’s changed in care worker happiness?

Picture of Jayne Scarman, Head of Marketing at Nursebuddy
Posted by Jayne Scarman, Head of Marketing at Nursebuddy

Nursebuddy has carried out its biggest ever survey of care worker happiness, to understand what makes a good or bad day at work in homecare.

Almost 85,000 anonymous responses to our in-app Carer Wellbeing Survey were analysed (four times as many as last year). We looked at how often carers reported having a good or a bad day, as well as trying to understand why that was. So what's changed?

The good news is that frontline carers working in homecare still have many more good days than bad days. 87% of all shifts finished with their care workers feeling either ‘very happy’ or ‘happy’. However, carers are less happy overall than they were last year.

Causes of bad days in homecare

Most of the unhappiest days for homecare workers (60%) were caused by working conditions; a complex combination of hectic rotas, packed days and not enough travel time, along with feeling unsupported by managers or other carers. Unpaid waiting time continued to be a real problem for care workers, with pay and a shortage of hours being mentioned for the first time this year.

Why domiciliary carers have bad days at work

Causes of good days in homecare

Good days on the other hand, were generally attributed to the joy of care work and the feeling of a job well done. When the day goes smoothly, they enjoy who they’re working with and feel like they’ve really achieved something, domiciliary carers are very happy at work.

Why domiciliary carers have good days at work

Download the full results in our Carer Wellbeing Report 2025.