Calida Care

What are the biggest factors that have helped your business grow to be such a success?

“We have the most wonderful team of extra special carers and a lot of our success is down to them!

“We also restructured and appointed a new admin and management team towards the end of 2023. The office team have all been promoted from caring roles within Calida Care, this gives them valuable insight into both aspects of the business. They are all 100% dedicated to their role and providing the most amazing care possible.”

With staffing an industry-wide challenge, what strategies do you use to retain carers?

“We treat our carers as we do our clients and understand that one size does not fit all. We embrace their strengths and treat them as individuals. We take the time to listen to them and do everything possible to make them feel valued.”

What's one piece of advice you would give to someone starting a homecare business?

“Be ready for a rollercoaster! There are lots of ups and downs and it's not always easy but if you truly care, you will succeed. Build a strong team around you with whom you can share both the good days and bad days.

“Most importantly, make sure you laugh... my team make me laugh so much, they are my tonic and they make every day the best it can possibly be!”

How has changing to Nursebuddy helped your homecare business?

“Nursebuddy is so easy to use. It's obvious it was built for domiciliary care rather than having been tweaked from a care home type software. I have used many systems in the past.

“I love working with a company who I feel shares our values, I wouldn't hesitate to recommend the Nursebuddy software.”

Lucy Perkins
Head of Operations, Calida Care