TFT Consultancy

How has changing to Nursebuddy helped your care business?

"Before Nursebuddy, we used a manual paper base system but Nursebuddy turned out to be a very easy electronic care management system.

"It's easy to manage scheduling, logging, communication, stakeholders access area and other essential aspects of an electronic care management tool."

“TFT Consultancy are a fantastic example of how versatile Nursebuddy can be! It’s been wonderful to see their confidence grow to the point where they trust us to power the future of their care. Hilda and the team are a perfect example of how our tech can adapt to supported living, and we’re so excited to keep growing alongside them.”

- Madeleine Curran, Customer Success Manager at Nursebuddy

Nursebuddy features that make a difference

While there's a lot to love, our scheduling and log alerts are the real stars of the show for TFT Consultancy!

In the busy world of supported living, things change all the time. These tools make it simple to keep everything on track, so Hilda always knows her team are in the right place, giving the right care.

Managing a digital rota is easy, which means the team spends less time on paperwork and more time focusing on their clients.

And if it's peace of mind you're after, our log alerts ensure that:

• Everyone stays in the loop with real-time updates

• Nothing gets missed, keeping care standards high 

• Families feel connected, knowing their loved ones are safe and supported

What's the secret to TFT's success?

Hilda is clear that "person-centred service" is at the heart of everything they do, and we're thrilled that they feel that same personal touch from us! 

For TFT Consultancy, good tech and even better support go hand in hand, and having a partner that really understands care can make all the difference. 

Having a dedicated contact like Customer Success Manager, Madeleine, who brings her own nursing and NHS experience to the table, means that they get bespoke, expert support from someone who understands the daily rewards and challenges of providing care.

How TFT Consultancy keep a happy team

We know that in care, your team is everything. Hilda and the team at TFT Consultancy have some lovely strategies for making sure their carers feel truly valued. It's all about those personal touches that make a big difference! 

To keep their team motivated and happy, they focus on:

• Celebrating great work with bonuses for excellent customer feedback

• Spreading festive cheer with special gifts during the holiday season

• Making birthdays personal with thoughtful gifts to celebrate their big day

By rewarding excellence and remembering the little things, TFT creates a supportive culture where carers want to stay and grow.

Hilda's top tip for new starters

Starting a new care organisation is no small feat, and we truly admire anyone taking that leap!  Hilda’s biggest piece of advice is to "research where the gaps are in your market."

Before you dive in, take a moment to look at what’s missing in your community. Is there a specific type of support that people are struggling to find? By finding those gaps early on, you can build a service that truly meets a need and makes a real difference right from day one!

Hilda Nevoh
Registered Manager, TFT Consultancy