Nursebuddy Family Portal invites your clients’ families to join in the care. Sharing information about their visits and care increases trust and confidence that all is good with their loved ones.
Family members can see the basic information of the client, the diary notes, and the calendar. The diary notes list all recent visits and services provided, while the calendar includes all the upcoming visits. In the diary, they can add notes for the care workers and managers to notify for example about a future visit to the relatives or a temporary hospitalization.
Only the homecare companies can grant access to the Family Portal as this is their tool to involve clients’ relatives in the care.
How to set up your client’s family access:
- Choose the client you want to add to the client’s family access
- Add a contact, type in the contact information and provide access to the family portal
- Choose a username, set a password and click save
The homecare manager or coordinator has the administrative role of the family portal, which means that you can do modifications whenever and grant or deny access when needed. Editing is straightforward and quick.
Increase client satisfaction by involving their loved ones in the care.