Nursebuddy Family Portal

Nursebuddy Family Portal allows family members to follow the care services provided to their loved ones in real-time, no matter where they are. Involving family members in care increases transparency and trust for both care providers and relatives.

It is now more important than ever to involve the family members of the homecare clients in the care safely.

Optimise rota and roster with Nursebuddy care software

Transparency and trust

Families can see completed visits and progress of their loved one’s care in real-time.

Let families join the care

No matter where they live, a secure and private login area allows them to be involved.

Always up-to-date

No more old-fashioned paper or diaries. Upcoming visits & carers due to attend are visible, so everyone stays informed.

family portal
Health security

Family can stay updated online, especially when they can’t visit themselves because of a health risk.

Accessible communication

Families can write messages for carers and managers, keeping everyone informed quickly and efficiently.

Peace of mind

It's easier to have peace of mind when you know what's going on with your loved ones.

Nursebuddy Family Portal invites your clients’ families to join in the care. Sharing information about their visits and care increases trust and confidence that all is good with their loved ones.

Family members can see the basic information of the client, the diary notes, and the calendar. The diary notes list all recent visits and services provided, while the calendar includes all the upcoming visits. In the diary, they can add notes for the care workers and managers to notify for example about a future visit to the relatives or a temporary hospitalization.

Only the homecare companies can grant access to the Family Portal as this is their tool to involve clients’ relatives in the care.

How to set up your client’s family access:

  1. Choose the client you want to add to the client’s family access
  2. Add a contact, type in the contact information and provide access to the family portal
  3. Choose a username, set a password and click save


The homecare manager or coordinator has the administrative role of the family portal, which means that you can do modifications whenever and grant or deny access when needed. Editing is straightforward and quick.

Increase client satisfaction by involving their loved ones in the care.

Book a demo today

Book a demo with our product team for a live online demonstration of our key features, and see how you can save both time and money.
Please include the company name of the Nursebuddy customer who referred you to us in order to qualify for a 10% discount! Read more about our referral program here.
Working in association with