Each domiciliary care client must have a care plan, which shows their assessed needs and how these can be met by carers. The plan is always customised and based on the client’s health, personal and social care needs. The identified needs are used to form a detailed description of what the domiciliary care visits should include.
In Nursebuddy, each client’s profile has an easy-to-use digital plan that shows when it was last updated and what the critical care-related needs are. The feature helps ensure that the client gets the correct service to achieve their care goals, such as getting healthier or staying fit.
You can quickly create customised plans for each client in Nursebuddy and turn them into concrete tasks for the carers with two steps:
- Build digital care plan templates. Add categories such as nutrition, personal care and mobility. You can modify templates as needed. Pre-made templates speed up the process of building plans while allowing you to customise the information as required.
- Create a customised plan for each customer. Choose the right kind of template and fill in information about the client’s needs, goals, actions and services and how urgent they are.
The templates work as a checklist for managers to ensure they have recorded all the care-related vital notes. You can choose client-specific services from an editable list and add instructions for the care workers.
It is easy to turn a digital care plan into a detailed checklist for carers so that they always know what they are supposed to do on a visit. The carers see the task list on their mobile phone using the Nursebuddy app, carry out the tasks during a call and mark them as done as the visit progresses. The carer can only view the plans but not edit them on their mobile app. You can see which tasks have been completed using a real-time overview from the diary notes.
The clients and their families can see a summary of the plan and follow the progress of the care delivered, using the Family Portal. They can get access to the Family Portal by requesting it from the designated domiciliary care company.