Customer of the Month 🌟
TrueArk Healthcare
After joining us from CarePlanner, TrueArk Healthcare have been able to fully digitise their care operations, making full use of Nursebuddy app tools including body maps, bespoke tasks and eMAR.
We've been impressed with how well the team has implemented Nursebuddy to ensure they deliver good quality care.
How has changing to Nursebuddy helped your home care business?
"Nursebuddy has helped our business by reducing stress off of our care staff by having everything in one place. The Nursebuddy app is also assisting our move to paperless."
What is the one Nursebuddy feature that you really can’t live without?
"The one Nursebuddy feature we can’t live without is the rota templates. It has saved us so much time."
What are the biggest factors that have helped your business grow to be such a success?
"Our success has been driven by our amazing team, both our care staff and office staff. We’re fortunate to have a dedicated, compassionate, and skilled team that truly embodies our values."
What strategies do you use to retain care workers?
"We understand that retaining carers is one of the biggest challenges in the industry, which is why we prioritise listening to our staff.
"We actively create a supportive environment where carers feel heard, valued, and respected. By taking their feedback seriously and involving them in decision-making where possible, we build trust and loyalty.
"When staff know their voices matter, they’re more engaged, motivated, and committed to staying with us."
What's one piece of advice you would give to someone starting a homecare business?
“Never give up!”
Kieran Rainey
Admin Manager, TrueArk Healthcare
