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Carer Wellbeing Report 2026 - Part 1 & 2
What can over 151,000 daily carer ratings tell us about the experience of homecare in the past year? And what can we do about it?
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We analysed over 151,000 daily updates from our anonymous in-app Carer Wellbeing Survey to isolate the exact triggers that make or break a shift on the road.
Now updated to cover both Parts 1 and 2, this complete guide gives you practical ideas to help support your team and improve your homecare service:
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Management playbooks - actionable guides and step-by-step strategies to help your office team handle heavy days and support carers on the road.
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The data funnel in full - a deep dive into what drives 89% of happy shifts and how to tackle the 10%.
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CQC & inspection evidence - learn how to turn everyday carer feedback into solid proof of quality care for your regulators.
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Expert care advice & benchmarks - get uplifting takeaways from industry leaders and use our simple worksheet to map your numbers against national care data.
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151k+ daily carer ratings reviewed
That’s a lot of homecare shifts! We looked closely at the data to see what a typical day really looks like on the ground.
66% included written feedback
Our teams love to share! We looked closely at these written insights to make sure real homecare voices are at the heart of this report.
Real voices
“I had one of the most beautiful days of my life... The senior team, the office team, my colleagues, the service users... thank you. This is what care is all about. My heart is full.”
— Anonymous Carer, 2026 survey