Nursebuddy’s advanced scheduling tools can help you tackle some of these challenges, allowing you to optimise your scheduling, bring down waiting time and allow your carers to get the most pay out of the hours they work. Starting with better data collection and better scheduling, Nursebuddy is here to help domiciliary companies tackle the problem of high carer turnover while also focusing on the benefits for carers.
One of the most significant reasons for carer turnover is the fact that many of their working days include unpaid waiting time. This time between visits of clients varies and can be up to hours. As most carers are paid by the visit (not by the shift), this means many carers experience hours of unpaid wait time between visits every week. In order to receive pay for a regularly long work-day (e.g. 8 hours), a carer then has to work significantly longer days because of the included unpaid wait time.
A solution to this problem lies in scheduling. Why are carers’ shifts scheduled in a way that such a significant amount of waiting time is included? If scheduled visits would have shorter waiting times, not only would carers be able to receive more pay during the same multi-hour window as before with less visits, they would also be working more efficiently as they would manage to complete more visits during their shifts.