“We”, “Us”, “Our” or “NurseBuddy” means NurseBuddy, a Finnish corporation (Business ID 2482476-8), the owner and operator of the Service.
What information do we collect?
Personal data refers to any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business. Personal information can also include information about any transactions, both free and paid, that you enter into on the Site, and information about you or your business that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google, or publicly available information that we acquire from service providers.
You may provide your personal data through the Site, for example, by: (a) contacting or providing feedback; (b) applying for a job; (c) subscribing to newsletters or other material; (d) commenting on or discussing any content on the Site; or (e) downloading or uploading material. We also collect information observed and derived during the use of the Site. This includes information such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed.
When you subscribe to the NurseBuddy Service we require you to provide us with personal contact information, such as name, company name, address, phone number, and email address. We may also require you to provide us with billing information, such as billing name and address, billing contact information and credit card number.
We use analytics softwares to allow us to better understand the functionality of our Service. In addition to information we collect this software may record information such as how often you use the Service, the events that occur within the Service, aggregated usage, and performance data.
We collect and maintain different types of personal information in respect of those individuals who seek to be, are, or were employed by us, including the personal information contained in: resumes and/or applications; references and interview notes; photographs and video; payroll information; wage and benefit information; forms relating to the application for, or in respect of changes to, employee health and welfare benefits; including, short and long term disability, medical care; and beneficiary and emergency contact information. In addition to the examples listed above, personal information also includes information such as name, home address, telephone, personal email address, date of birth and employee identification number, and any other information necessary to NurseBuddy’s business purposes, which is voluntarily disclosed in the course of an employee’s application for and employment with NurseBuddy. As a general rule, NurseBuddy collects personal information directly from you. In most circumstances where the personal information that we collect about you is held by a third party, we will obtain your permission before we seek out this information from such sources (such permission may be given directly by you, or implied from your actions). Where permitted or required by applicable law or regulatory requirements, we may collect information about you without your knowledge or consent.
Why do we process personal data?
NurseBuddy may process your personal data for one or more of the following reasons: (a) to provide the NurseBuddy Service (which may include the detection, prevention and resolution of security and technical issues); (b) for the purposes of customer administration; (c) to respond to customer support requests; (d) otherwise to fulfill the obligations under the Terms of Service; (e) to improve the Site and the NurseBuddy Service by analyzing activities and your behavior; (f) to send newsletters and other information and offers to you; (g) to communicate with you; and (h) to enable NurseBuddy to fulfil its obligations under applicable legislation. If you are a job applicant or employee, your personal data may be processed for recruitment and HR purposes. The personal data may also be processed for the purposes of direct marketing and advertisements via e-mail and other electronic communication channels.
Do we disclose personal data?
Your personal data can be disclosed with your express consent, for instance, in connection with a service provided by a third party.
Your personal data may also be disclosed according to the demands of competent authorities and relevant legal prerequisites.
NurseBuddy reserves the right to use anonymous data for any purpose and disclose anonymous data to third parties in its sole discretion.
How do we keep the data up to date?
We strive to keep the personal data in our possession accurate through reasonable measures by removing unnecessary information and updating outdated information.
What do we do to protect your personal data?
The security of your personal information is important to us and we will use appropriate physical, technical and administrative security measures to protect your personal data against misuse, loss or alteration. We limit access to personal information about you to employees who who have an essential work-related need and the right to process the personal data in question.
We implement privacy protection and data security, among other things, through the measures of preventive risk management, by taking privacy protection and data security into account in the design of our services and by regularly inspecting the compliance of our services. We respond to risks related to the misuse of data and other comparable risks, taking into account the probability of the risk and the nature of the data to be protected.
To collect credit card information and process payments we use third party PCI-compliant service providers. When you enter sensitive information (such as your password), we encrypt that information in transit using industry-standard Transport Layer Security (TLS) encryption technology. No method of transmission over the Internet, method of electronic storage or other security methods are one hundred percent secure. Therefore, while we strive to use reasonable efforts to protect your personal information, we cannot guarantee its absolute security.
How long do we store your data?
NurseBuddy will retain personal data as long as necessary to fulfill the purpose for which it was collected. After the basis for processing your personal data has ended, we will delete your personal data.
Access to Information
You are entitled, to inspect which data we have collected concerning you. You may access, review, correct, update, change or delete your information at any time. The requests should be sent to the following address: NurseBuddy, Rautatienkatu 21 B, 33100 Tampere, Finland or to email address email@example.com. If you are using the NurseBuddy Service, sign in to your account, go to your profile, and make the desired changes. We may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort (for instance, requests concerning information residing on backup tapes), jeopardize the privacy of others, would be extremely impractical, or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort.
If you do not want your personal data to be processed for purposes relating to direct marketing, you may notify NurseBuddy at any time at the following postal address: NurseBuddy, Rautatienkatu 21 B, 33100 Tampere, Finland or to email address firstname.lastname@example.org. Information on how to deregister your personal data from being processed for marketing purposes will also be provided in all electronic marketing sent to you.
Cookies are small text files on your computer’s hard drive, allowing your computer to be recognized by the Site. NurseBuddy uses both so-called persistent cookies which save a file on your computer until you delete that file as well as so-called session cookies which disappear when you close your browser.
With the help of cookies, NurseBuddy may collect information about e.g. your computer, IP address, operating system and browser type. This information generally comprises data which does not allow individual identification of information related to a specific user.
NurseBuddy may use permanent cookies for statistical and analytical purposes such as maintaining statistics regarding the use of the Site, to conduct surveys in order to improve the Site and/or NurseBuddy’s other products and services, to determine which parts of the Site are most popular, to provide information to third parties so that appropriate advertising may be directed to you, and to optimize the use of the Site. Cookies are also used to recognize you when you return to the Site in order to, for example, provide you with information related to your own interests.
General Links to Other Sites
Use of the Service
Our online NurseBuddy Service allows any company to coordinate care service delivery by storing and editing data about their clients, client stakeholders and employees.
NurseBuddy collects information under the direction of its customers, and has no direct relationship with the individuals whose Personal Information it processes. If you are a customer of one of our customers and would no longer like to be contacted by one of our customer that use our NurseBuddy Service, please contact the customer that you interact with directly. We may transfer Personal Information to companies that help us provide our service. Transfers to subsequent third parties are covered by the service agreements with our customers.
NurseBuddy reserves the right to anonymise data stored in the Service and use it for any purpose and disclose it to third parties in its sole discretion.