Privacy Policy

General

This Privacy Policy comprises (together with the Website Terms of Use and Terms of Service) the terms and conditions under which the personal data collected through the use of our Website (Site) and NurseBuddy Service is processed.

We at NurseBuddy are committed to protecting your privacy. This Privacy Policy applies to both our Site and our NurseBuddy Service. A separate Privacy Policy for NurseBuddy Mobile Application can be found here. This Privacy Policy governs our data collection, processing and usage practices. It also describes your choices regarding use, access and correction of your personal information. By using the Site or the NurseBuddy Service, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described in this Privacy Policy, you should not use the Site or the NurseBuddy Service.   

“We”, “Us”, “Our” or “NurseBuddy” means NurseBuddy, a Finnish corporation (Business ID 2482476-8), the owner and operator of the Service.

Amendments to this Privacy Policy

NurseBuddy may revise this Privacy Policy at any time by posting a new version online. You should check this page occasionally to review any changes. However, if material changes are made to this Privacy Policy, NurseBuddy will notify you by posting the revised Privacy Policy on our Site and, if you subscribe to NurseBuddy Service, providing notice through the web application used to access your NurseBuddy Service. If you continue to use the Site or the NurseBuddy Service following such notice, you agree to the Privacy Policy as amended. Your sole remedy if you do not wish to agree to the amendment is to cease all use of the Site and the NurseBuddy Service.

Your continued use of the Site, the NurseBuddy Service, and/or continued provision of personal information to us will be subject to the terms of the then-current Privacy Policy.

Contact Details

NurseBuddy (Limited company, havipng the Finnish company registration number 2482476-8 and the address Rautatienkatu 21 B, 33100 Tampere, Finland) (hereinafter “NurseBuddy”) is the controller of personal data processed in accordance with this Privacy Policy.

If you have any questions regarding this Privacy Policy or our treatment of the information you provide us, you may contact us at: privacy(at)nursebuddy.fi or by mail to NurseBuddy, Rautatienkatu 21 B, 33100 Tampere, Finland.

What information do we collect?

NurseBuddy may collect information of its users necessary for the purposes defined in this Privacy Policy. The purpose determines what kind of information is collected of the users in different situations.

Personal data refers to any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business. Personal information can also include information about any transactions, both free and paid, that you enter into on the Site, and information about you or your business that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google, or publicly available information that we acquire from service providers.

You may provide your personal data through the Site, for example, by: (a) contacting or providing feedback; (b) applying for a job; (c) subscribing to newsletters or other material; (d) commenting on or discussing any content on the Site; or (e) downloading or uploading material. We also collect information observed and derived during the use of the Site. This includes information such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed.

When you subscribe to the NurseBuddy Service we require you to provide us with personal contact information, such as name, company name, address, phone number, and email address. We may also require you to provide us with billing information, such as billing name and address, billing contact information and credit card number.

We use analytics softwares to allow us to better understand the functionality of our Service. In addition to information we collect this software may record information such as how often you use the Service, the events that occur within the Service, aggregated usage, and performance data.

We collect and maintain different types of personal information in respect of those individuals who seek to be, are, or were employed by us, including the personal information contained in: resumes and/or applications; references and interview notes; photographs and video; payroll information; wage and benefit information; forms relating to the application for, or in respect of changes to, employee health and welfare benefits; including, short and long term disability, medical care; and beneficiary and emergency contact information. In addition to the examples listed above, personal information also includes information such as name, home address, telephone, personal email address, date of birth and employee identification number, and any other information necessary to NurseBuddy’s business purposes, which is voluntarily disclosed in the course of an employee’s application for and employment with NurseBuddy. As a general rule, NurseBuddy collects personal information directly from you. In most circumstances where the personal information that we collect about you is held by a third party, we will obtain your permission before we seek out this information from such sources (such permission may be given directly by you, or implied from your actions). Where permitted or required by applicable law or regulatory requirements, we may collect information about you without your knowledge or consent.

Why do we process personal data?

NurseBuddy may process your personal data for one or more of the following reasons:  (a) to provide the NurseBuddy Service (which may include the detection, prevention and resolution of security and technical issues); (b) for the purposes of customer administration; (c) to respond to customer support requests; (d) otherwise to fulfill the obligations under the Terms of Service; (e) to improve the Site and the NurseBuddy Service by analyzing activities and your behavior; (f) to send newsletters and other information and offers to you; (g) to communicate with you; and (h) to enable NurseBuddy to fulfil its obligations under applicable legislation. If you are a job applicant or employee, your personal data may be processed for recruitment and HR purposes. The personal data may also be processed for the purposes of direct marketing and advertisements via e-mail and other electronic communication channels.

Do we disclose personal data?

Your personal data can be disclosed with your express consent, for instance, in connection with a service provided by a third party.

NurseBuddy may use subcontractors and service providers for the technical maintenance of its services, customer service, the administration and analysis of user information, surveys, customer communications or the implementation of various campaigns. Your personal data may only be disclosed to NurseBuddy’s subcontractors or service providers to the extent that they participate in the implementation of NurseBuddy’s services and the purposes described in this Privacy Policy.

NurseBuddy seeks to primarily implement services and process your personal data utilising operators and services located within the EU or ETA zone. However, in some cases, NurseBuddy’s services may be implemented using operators, services and servers located elsewhere, in which case your personal data may be transferred between different countries. Such transfers may include moving personal data outside the EU or ETA zone to countries with legislation concerning the processing of personal data that deviates from the requirements of the Finnish legislation. Even then, NurseBuddy ensures a sufficient level of protection for your personal data, among other things, by agreeing on matters related to the privacy and processing of personal data as required by the legislation and so that the processing of personal data takes place according to this Privacy Policy.

Your personal data may also be disclosed according to the demands of competent authorities and relevant legal prerequisites.

NurseBuddy reserves the right to use anonymous data for any purpose and disclose anonymous data to third parties in its sole discretion.

How do we keep the data up to date?

We strive to keep the personal data in our possession accurate through reasonable measures by removing unnecessary information and updating outdated information.

What do we do to protect your personal data?

The security of your personal information is important to us and we will use appropriate physical, technical and administrative security measures to protect your personal data against misuse, loss or alteration. We limit access to personal information about you to employees who who have an essential work-related need and the right to process the personal data in question.

We implement privacy protection and data security, among other things, through the measures of preventive risk management, by taking privacy protection and data security into account in the design of our services and by regularly inspecting the compliance of our services. We respond to risks related to the misuse of data and other comparable risks, taking into account the probability of the risk and the nature of the data to be protected.

To collect credit card information and process payments we use third party PCI-compliant service providers. When you enter sensitive information (such as your password), we encrypt that information in transit using industry-standard Transport Layer Security (TLS) encryption technology. No method of transmission over the Internet, method of electronic storage or other security methods are one hundred percent secure. Therefore, while we strive to use reasonable efforts to protect your personal information, we cannot guarantee its absolute security.

NurseBuddy may also use subcontractors and service providers for implementing its services and processing personal data. In this case, we ensure through agreements and other arrangements that your personal data is processed in accordance with the legislation, best data security practices and this Privacy Policy.

How long do we store your data?

NurseBuddy will retain personal data as long as necessary to fulfill the purpose for which it was collected. After the basis for processing your personal data has ended, we will delete your personal data.

Access to Information

You are entitled, to inspect which data we have collected concerning you. You may access, review, correct, update, change or delete your information at any time. The requests should be sent to the following address: NurseBuddy, Rautatienkatu 21 B, 33100 Tampere, Finland or to email address privacy@nursebuddy.fi. If you are using the NurseBuddy Service, sign in to your account, go to your profile, and make the desired changes. We may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort (for instance, requests concerning information residing on backup tapes), jeopardize the privacy of others, would be extremely impractical, or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort.

Blocked Marketing

If you do not want your personal data to be processed for purposes relating to direct marketing, you may notify NurseBuddy at any time at the following postal address: NurseBuddy, Rautatienkatu 21 B, 33100 Tampere, Finland or to email address privacy@nursebuddy.fi. Information on how to deregister your personal data from being processed for marketing purposes will also be provided in all electronic marketing sent to you.

Cookies

NurseBuddy uses cookies on the Site in order to ensure the functionality of the Site and to obtain information regarding visits to the Site.

Cookies are small text files on your computer’s hard drive, allowing your computer to be recognized by the Site. NurseBuddy uses both so-called persistent cookies which save a file on your computer until you delete that file as well as so-called session cookies which disappear when you close your browser.

With the help of cookies, NurseBuddy may collect information about e.g. your computer, IP address, operating system and browser type. This information generally comprises data which does not allow individual identification of information related to a specific user.

NurseBuddy may use permanent cookies for statistical and analytical purposes such as maintaining statistics regarding the use of the Site, to conduct surveys in order to improve the Site and/or NurseBuddy’s other products and services, to determine which parts of the Site are most popular, to provide information to third parties so that appropriate advertising may be directed to you, and to optimize the use of the Site. Cookies are also used to recognize you when you return to the Site in order to, for example, provide you with information related to your own interests.

NurseBuddy may also use cookies provided by third parties for the above-mentioned purposes.

You may refuse to accept cookies and delete existing cookies by using the settings on your internet browser. If your internet browser settings prevent the use of cookies, you may be unable to access or use in full certain parts of this Site.

General Links to Other Sites

This Privacy Policy applies only to this Site and not websites provided by third parties. To the extent this Site contains links to other sites, it should be noted that NurseBuddy is not responsible for the privacy practices or the content of such third-party sites.

Use of the Service

Our online NurseBuddy Service allows any company to coordinate care service delivery by storing and editing data about their clients, client stakeholders and employees.

NurseBuddy does not control the content or the types of information that our customers may choose to collect or manage using the NurseBuddy Service. That information belongs to them and is used, disclosed and protected by them according to their privacy policies and is not subject to this Privacy Policy. We process our customers’ information as they direct and in accordance with our agreements with our customers, and we store it on our service providers’ servers, but we do not have control over its collection or management. Our agreements with our customers prohibit us from using that information, except as necessary to provide and improve the NurseBuddy Service, as permitted by this Privacy Policy, and as required by law. We have no direct relationship with individuals who provide Personal Information to our customers. NurseBuddy acknowledges that you have the right to access your Personal Information. Our customers control and are responsible for correcting, deleting or updating information they have collected from you using the NurseBuddy Service. If requested to remove data we will respond within a reasonable timeframe. We may work with our customers to help them provide notice to their service users and employees about their data collection, processing and usage. We are not responsible for our customers’ use of information they collect on the NurseBuddy Service.

NurseBuddy collects information under the direction of its customers, and has no direct relationship with the individuals whose Personal Information it processes. If you are a customer of one of our customers and would no longer like to be contacted by one of our customer that use our NurseBuddy Service, please contact the customer that you interact with directly. We may transfer Personal Information to companies that help us provide our service. Transfers to subsequent third parties are covered by the service agreements with our customers.

NurseBuddy reserves the right to anonymise data stored in the Service and use it for any purpose and disclose it to third parties in its sole discretion.