List of Sub-processors

To support the delivery of our Services, Nursebuddy may engage and use data processors with access to certain Customer Data (each, a “Sub-processor”). This page provides important information about the identity, location and role of each Sub-processor. 

Third Parties

Nursebuddy currently uses third party Sub-processors to provide infrastructure services, additional features, analytics and to help us provide customer support. Prior to engaging any third party Sub-processor, Nursebuddy performs diligence to evaluate their privacy, security and confidentiality practices and executes an agreement implementing its applicable obligations.

Infrastructure Sub-processors

Nursebuddy may use the following Sub-processors to host Customer Data or provide other infrastructure that helps with the delivery of our Services: 

Entity Name

Subprocessing Activities

Entity Country

Amazon Web Services, Inc.

Cloud Service Provider

Ireland

MongoDB, Inc.

Cloud Service Provider

Ireland

Messente Communications Ltd.

SMS provider

Germany

Twilio

SMS provider

United States

Freshbooks, Inc.

Cloud-based accounting software

United States

Other Sub-processors

Nursebuddy may use the following Sub-processors to perform other Service functions:

Entity Name

Subprocessing Activities

Entity Country

Intercom, Inc.

Cloud-based Customer Support Services

United States

Raygun, Inc.

Cloud-based Error Tracking Services

United States

Google Inc. (Google Analytics)

Cloud-based analytics provider

United States

Sentry

Cloud-based Error Tracking Services

United States

Updates

As our business grows and evolves, the Sub-processors we engage may also change. We will endeavour to provide the owner of Customer’s account with notice of any new Sub-processors to the extent required under the Agreement, along with posting such updates here. Please check back frequently for updates.