How to cut down on time spent scheduling home care
Making a rota to suit your clients needs with your available carers can be extremely time consuming. There are so many variables that trying to make a good plan, one that can be used week on week especially, can easily be messed up by either clients cancelling visits or having carers be unavailable for any visits. How can you try to overcome the nightmares that come along with scheduling home care for all your clients and carers?
Consider how many hours you spend creating a roster; time that could be spent developing and growing the business, providing quality care and gaining new clients. By using this time
1. Digitise your rosters
By having your roster digitised, instead of worked out on paper, it can be easier to make changes when needed and stay on top of cancellations or absenses.
2. Communicate with your carers quickly and clearly
A good by-product of digitising your care rotas is being able to email or distribute it via via the internet. By having a digital copy, and changes can be updated quickly, relieving the need for extra phone calls and causing disturbances in a carer’s daily routine.
3. Keep in contact with your clients
Find out about client absenses as soon as possible to remove any confusion or possible mix ups with your care staff. There is nothing worse than a carer going to a clients address to find that they are not there!
4. Get a robust care management system
Specially designed software, like Nursebuddy, can help with the points outlined above, saving large amounts of time and stress involved with creating rosters for home care. Matching the right person for each client and making sure that travel times are taken into account between visits can improve the quality of care that is being delivered to those that need it. Alerts and reports are very powerful tools to help you manage; if there are late or missed visits, a notification can be sent to the care manager to help deal with it. Reports can help identify issues that you have in your care business and where improvements can be made.